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Job ID:

10426032 Posted today Back Taylor, MI, US Office High School or equivalent Full Time, Temporary 28-32 Experienced (Non-Manager) On-site Automotive and Parts Mfg First Shift (Day) Taylor, MI, US 28-32 Experienced (Non-Manager) Full Time, Temporary Automotive and Parts Mfg On-site Office High School or equivalent First Shift (Day) Apply Now Applied Job details Join the Team! Make Your Mark with a Respected Automotive Manufacturing Leader! Combining 80+ years of proven manufacturing excellence with the stability of a 3-generation family-owned business, we deliver world-class service to premier automotive partners. As a Customer Service Representative , you'll drive customer satisfaction, solve real-time operational challenges, and play an indispensable role in a supportive, winning team. Take the next step in your career with a company that values longevity, passion, and people!

Job Title:

Customer Service Representative (Contract)

Schedule:

Monday•Friday 8:00 am•4:30 pm

Location:

Taylor, MI 48180

Pay Range:

$28•32/hr, based on experience

Key Responsibilities:

Process customer orders received via EDI and email using ERP systems Review, update, and adjust orders as needed Work with production planning and shipping teams to ensure timely, complete deliveries Address customer requests, concerns, and disputes regarding product supply and commercial issues Develop and update customer recovery plans for late orders Produce and analyze reports to support customer needs, KPIs, and business goals Escalate customer issues to leadership when guidance is needed Participate in cross-functional meetings to troubleshoot and improve processes Follow established customer service and ERP policies/procedures Build and strengthen relationships with internal teams, logistics partners, and customers Communicate accurate, timely information to all stakeholders Maintain a clean, organized workspace and observe all safety protocols Demonstrate company core values throughout daily interactions

Qualifications:

Minimum two years' experience in customer service (automotive Tier 1 or Tier 2 supplier experience strongly preferred) Practical knowledge of ERP systems; QMS experience is a plus Strong collaboration and problem-solving skills Excellent interpersonal, written, and verbal communication skills Results-oriented with the ability to manage multiple priorities and deadlines Proficient in Microsoft Office applications Effective time management and adaptability Able to perform physical job duties with or without reasonable accommodation 10426032 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.

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The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Trust the office staffing pioneer. Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it! About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice .