Customer Service Specialist

Customer Service Specialist Prolific - 2.0 Wayne, MI Job Details $45,000 a year 1 day ago Qualifications High school diploma or GED Full Job Description We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can't wait to get started!

Compensation:

$45,000

Responsibilities:

Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints Utilize scripts to handle difficult customer situations and bring them higher up, if necessary Communicate frequent customer suggestions to the team to troubleshoot Work closely with the sales lead to stay up-to-date on service and product knowledge

Qualifications:

Must possess exemplary interpersonal skills, communication skills, and active listening skills High school diploma, G.E.D. or equivalent Previous work in a customer-facing position About Company We help families secure peace of mind while giving our team members the tools, training, and support that helps them not only grow but also empowers them, and as an added bonus it pays well too. With on the spot solutions, top tier plans, and a team first culture, we make success not just possible, but inevitable. If you want flexibility, mentorship, and a chance to create lasting impact, this is where you belong.