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NC
North Country Business Products, Inc.
Client Support Technician
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Minnesota data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,290 / year median in Minnesota
-15% projected decline
Job Description
Field Support Technician Ready to Drive Retail Success? Join North Country as a Field Support Technician!
Location:
Bemidji, MN and Fargo, ND Company Vehicle Provided | 100% Employee-Owned Turn Your Tech Skills Into Ownership Success Do you thrive on technical challenges and helping businesses succeed? Your troubleshooting expertise could make you an owner-not just an employee. As our POS Field Service Technician, you'll keep grocery stores, convenience stores, and restaurants running smoothly. Plus, after just 6 months, you'll be eligible for our Employee Stock Ownership Plan (ESOP)- your hard work directly translates to shared profits and wealth building.
What You'll Do Technical Excellence:
Learn POS systems through our comprehensive training program Troubleshoot hardware, software, and networking issues remotely and on-site Install and deploy cutting-edge retail systems Travel to Client sites (company vehicle provided)Client Impact:
Be the expert who gets businesses back up and running when systems go down Lead installation projects from delivery through documentation Maintain critical inventory systems What We're Looking For We re looking for someone with hands-on computer and technology experience who enjoys troubleshooting and working with hardware and software. Experience or familiarity with IT, networking, Wi-Fi, computer hardware, and basic technical troubleshooting is a plus. If you re comfortable working with technology, figuring out how things work, and solving problems, we d love to hear from you!Must Have:
Valid driver's license with a clean record. Self-motivated problem-solver who can troubleshoot issues independently. Networking fundamentals- understanding of basic networking concepts such as Ethernet, Wi-Fi, IP addresses, routers, switches, and connectivity issues. Comfortable providing hands-on technical support at client locations Why North Country? Industry Leader Since 1948
- 75+ years serving grocery, convenience, and hospitality industries True Ownership
- After 6 months, become an associate-owner through our ESOP and share in company success Career Growth
- From technical roles to leadership positions with unlimited advancement potential Great Balance
- Mix of fieldwork and office support with travel Ready to Own Your Career? Join North Country where your problem-solving skills don't just fix systems-they build your financial future. Apply today and discover what it means to be more than an employee. Become an owner. North Country Business Products
- Where Technology Meets Ownership