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The Parking Spot

Customer Service Parking Attendant - Airport Parking. Job in Minneapolis Gr8Jobs

Job Description

As a Car Park Attendee at The Parking Spot, you'll be the first point of contact for travelers using our near-airport parking services. You will greet guests, assist with parking and directions, handle tickets and payments, and coordinate with shuttle drivers to ensure timely, friendly service. Working in a fast-paced, outdoor environment, you'll help maintain a safe, clean lot while delivering exceptional customer support and representing our teamwork-driven, service-focused culture. Responsibilities Greet and assist customers entering and exiting the parking facility Provide clear directions, answer questions, and resolve basic customer concerns Issue tickets, verify reservations, and process payments accurately Guide vehicles to available spaces, ensuring efficient use of the lot Monitor lot and shuttle areas for safety and cleanliness Communicate with shuttle drivers and team members via radio or mobile devices Report any incidents, damage, or maintenance needs promptly Follow cash-handling and security procedures Uphold company standards for professional appearance and service Support teammates and contribute to a positive, efficient work environment Required Skills Customer service Point-of-sale (POS) operation Cash handling and reconciliation Basic computer and reservation systems Two-way radio or mobile communication Vehicle and parking lot safety practices Time management and multitasking Conflict de-escalation and complaint handling Basic recordkeeping and ticketing Knowledge of airport and local area layout

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