Customer Support Representative State Farm - 3.6 Byron, MN Job Details Full-time $40,000 - $60,000 a year 1 day ago Benefits Paid holidays Paid time off Life insurance Qualifications Teamwork Property & Casualty License Attention to detail Problem-solving Life & Health Insurance License Full Job Description Overview Our State Farm Agent office in Byron, MN is looking for a friendly, detail-oriented Service Team Member to support our clients with policy service, problem-solving, and day-to-day account needs. If you enjoy helping people, staying organized, and working in a fast-paced environment, this role may be a great fit. What You'll Do Provide excellent customer service by phone, email, and in person Assist clients with policy changes, updates, and coverage questions Support billing and payment needs and help resolve account issues Help clients start and track claims and connect them with the right resources Maintain accurate documentation and follow-up on open items Identify opportunities to offer additional products when appropriate (no high-pressure sales—service-first) Work closely with the agent and team to meet office goals and deliver a great customer experience What We're Looking For Strong communication skills and a genuine desire to help others High attention to detail, organization, and follow-through Ability to learn new systems and processes quickly Professional, dependable, and team-oriented Prior customer service experience preferred (insurance experience is a plus) Licensing MN Property & Casualty license preferred (or willing to obtain) MN Life/Health license a preferred (or willing to obtain) (We can discuss support/training for the right candidate.)

Schedule & Compensation Hours:

Full-time 9:00AM - 5:00

PM Pay:

Competitive hourly + potential bonuses (based on experience and licensing) Benefits (examples—customize to your office) Paid time off and paid holidays Licensing support and training Growth opportunities within the agency Positive, team-focused work environment

Pay:

$40,000.00 - $60,000.00 per year

Benefits:

Life insurance Paid time off Application Question(s): Tell me about a victory you have had either professionally or personally. (Could be athletically, could be a time you helped a customer in your current job) What does a fun work environment look like for you?

Work Location:

In person