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Customer Service Professional
Job
Arvig
Detroit Lakes, MN (In Person)
$42,973 Salary, Full-Time
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Job Description
Customer Service Professional $ 20.66/hr.
Arvig:
Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions- including high-speed internet, TV, phone, and security
- to residential and business customers across Minnesota and beyond.
- a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference What You'll Do As a Customer Service Professional , you will be the first point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care.
Product Pro:
Learn the ins and outs of Arvig's awesome products and servicesSolve Problems:
Help customer find solutions, educate them on self-service tools, and make sure they leave every interaction happyStay Connected:
Handle calls, chats, emails, and face-to-face interactions with a smile and stellar communication skills Own theProcess:
Navigate billing systems, process transactions, and complete service orders like a bossBuild Relationships:
Collaborate across teams and make sure every customer feels confident and valued What You'll Bring Commitment toSafety:
A strong dedication to maintaining a safe environment- both physically and mentally
- for yourself, your colleagues, and customers A tech-savvy problem solver who's passionate about helping others Stellar communications skills and the ability to explain things in a clear, friendly way Attention to detail Resiliency, dependability, and a commitment to continuous learning High school diploma or GED required; an associate's degree is a plus! Your Schedule Monday
- Friday, 9:30 a.m.
- 6:00 p.m (phone only), OR 8:00 a.m.
- 5:00 p.m. (retail store coverage and phone), and occasional Saturdays from 9:00 am to 1:00 pm.
- The specific shift depends on the candidate's past experience, skills, and preference
Your Location In-person:
This position will be located in our Detroit Lakes, MN office. Experience the Benefits of a Career with Arvig At Arvig, we offer more than just a job- we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.
Comprehensive Insurance Coverage:
Protect what matters most with robust health, dental, vision, and life insurance plans for you and your familyFinancial Security:
Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)- because your success is our success
Work-Life Balance:
Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growthClear Career Pathways:
Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goalsExclusive Perks:
Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service- because being connected matters At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of.