Customer Service Representative Daugherty Appliance Duluth, MN Job Details Full-time From $17 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Computer operation Phone communication Service scheduling Administrative experience Attention to detail Desktop applications Organizational skills Customer support Office management Technical Proficiency Full Job Description Job Overview We are seeking a dynamic and enthusiastic Customer Service Representative to join our vibrant team! In this role, you will be the friendly face and helpful voice that ensures our clients receive exceptional support and service. Your energetic approach, combined with strong organizational skills and technical proficiency, will drive positive interactions and foster lasting relationships. This paid position offers an exciting opportunity to develop your communication and administrative expertise while making a meaningful impact on our customers' experience. Duties Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions. Provide accurate information about products, services, and policies, ensuring clarity and customer satisfaction. Manage front desk responsibilities, including greeting visitors, handling incoming calls, and directing them appropriately. Submit claims for manufacturer warranties Scheduling service calls for 2 service technicians Looking up appliance parts and selling parts to customers Requirements Excellent phone etiquette skills Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail. Basic proficiency in computer literacy Office management experience including calendar coordination Exceptional communication skills—both verbal and written—and the ability to provide outstanding customer support. Join us to be part of a dedicated team committed to delivering top-tier customer service! This paid position offers an engaging environment where your organizational talents and technical skills will shine while helping us create memorable experiences for every client we serve.

Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person