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Customer Service Representative -- Screen Printing and Embroidery Industry

Job

Shirt Werks and Promotionals, Inc.

Eagan, MN (In Person)

$39,520 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/23/2026

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Job Description

Customer Service Representative
  • Screen Printing and Embroidery Industry Shirt Werks and Promotionals, Inc. Eagan, MN Job Details Full-time From $19 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Bilingual Computer operation Computer literacy Microsoft Office Typing Office experience Full Job Description Customer Service/Scheduler
  • Screen Printing and Embroidery Industry
  • (Eagan, MN) We are seeking a friendly, positive, motivated person with attention to detail to join our screen printing and embroidery team.
We have a history of developing long-lasting relationships with our clients, and our Customer Service Associate/Scheduler will be a key person to develop and maintain these important relationships both inside and outside the organization.
The responsibilities include:
Working with team to increase sales and assist company growth Communicating with customers via phone and email Assist walk-in customers Assist customers select the best products for their needs Assisting customers order merchandise Entering detailed product orders into the computer Placing product orders with vendors Resolving customer complaints We're looking for a self-starter who has: 3+ years of direct office experience 2+ years of specific Promotional Products or Screen Printing and Embroidery Industry a huge plus MS Office computer skills and who enjoys learning new computer programs Solid writing skills Proficient typing skills
  • minimum of 70-75 words per minute Great phone and office personality
  • friendly, fun, outgoing, upbeat Bilingual skills are beneficial Fast learner
  • information on 1000s of products Strong in detail orientation to enter, track and triple check orders Skills in math and numbers and can handle detailed product pricing, item numbers Enjoys working with and supporting a great team of employees High levels of follow through and accuracy Flexible, can-do attitude to do whatever it takes to get the job done If this sounds like the perfect job for you, please reply with your resume and cover letter.
Job Type:
Full-time Pay:
From $19.00 per hour
Benefits:
Employee discount Paid time off
Experience:
customer service: 2 years (Preferred)
Work Location:
In person