Operations and Customer Service Assistant

Operations and Customer Service Assistant Primus Stone Minnesota Eagan, MN Job Details Full-time $18 - $22 an hour 5 hours ago Benefits Fuel reimbursement Paid holidays Paid time off Qualifications Bilingual Customer communication Customer service Driver's License Driving Order fulfillment

Full Job Description About Us:

We are a distributor of natural and engineered stone products with locations in Romeoville, IL and Eagan, MN, serving stone fabricators, and trade professionals. We take pride in offering high-quality materials and exceptional service to our valued customers.

Job Summary:

We're seeking a motivated and organized Operations and Customer Service Assistant. This hybrid role involves daily warehouse and showroom activities, ensuring smooth order processing, efficient logistics and on-the-road customer visits to maintain product displays and taking sales initiatives.

Key Responsibilities:

Take care of daily operations including order processing, scheduling, loading, and coordination with warehouse and drivers Assist walk‑in customers in showroom with slab selection Deliver stone slabs & samples safely and on time when needed Visit fabricators, showrooms, and designers to maintain relationships, update sample displays and distribute new samples Help with loading/unloading materials while following safety procedures Maintain company vehicle, tools, and equipment

Qualifications:

Experience in sales, customer service, or showroom support (stone, tile, or design industry experience a plus) Strong interpersonal and communication skills, bilingual a plus Ability to work independently and manage time efficiently Must have a valid driver's license.

Work Environment:

This role requires visiting customer locations several days a week, in addition to in-office time. Occasional lifting of sample materials is required. Will be required to work on some Saturdays for 4 hours.

Benefits:

Competitive hourly salary + Sales Commissions Fuel reimbursement and transportation Paid time off and holidays Growth opportunities within a dynamic company

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Paid time off

Work Location:

In person