Office & Customer Support Assistant Fish Window Cleaning - Edina - 3.3 Edina, MN Job Details Part-time $15 - $16 an hour 21 hours ago Benefits 401(k) Paid time off 401(k) matching Qualifications Customer records maintenance Email marketing Computer operation Managing customer accounts Office activity coordination Customer relationship building Email customer support Account maintenance Phone communication Service scheduling Networking through cold outreach Research Administrative experience Meeting scheduling Managing clients in a customer support role Customer payment reminders Phone canvassing Recruiting Prospecting HR support Customer information system software Sending lead generation communications Customer interaction during outreach Customer retention campaigns Entry level Office phone management Office experience Email outreach prospecting Office record organization Customer data entry

Full Job Description Benefits:

Paid time off 401(k) 401(k) matching Free uniforms FISH Window Cleaning is seeking an organized, dependable, and customer-focused Office & Customer Support Assistant to help with day-to-day office operations, customer communication, sales follow-up, and administrative support. This role is primarily focused on supporting the office and management team, while also helping generate and retain business through customer follow-up and light outbound outreach. Responsibilities Answer incoming calls, check voicemail, and assist customers with routine questions. Enter and update customer, estimate, and job information in our system. Follow up with customers on open estimates and help move opportunities toward scheduling. Contact past and recurring customers with seasonal service reminders. Make occasional outbound calls to prospective commercial customers and help identify appropriate contacts. Assist with email outreach to residential and commercial customers. Help maintain organized and accurate customer and job records. Assist with scheduling and general office communication as needed. Research customer, business, or facility contact information when needed. Occasionally assist with simple residential or commercial estimates after training. Support recruiting, marketing, job postings, and other office projects as needed. Ideal Candidate Friendly and professional with customers Comfortable communicating by phone and email Organized and detail-oriented Comfortable with basic sales follow-up and outbound calling Able to learn new computer systems Dependable and able to work independently Willing to take on a variety of office and customer-service responsibilities Previous office, customer service, administrative, inside sales, or service-business experience is helpful. Thank you for your interest in Fish Window Cleaning ®. Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.