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Victory Tire & Auto

Service Advisor - No Nights or Weekends!

Career Insights for Automotive Customer Service Representative

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Based on Minnesota data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$57,470 / year median in Minnesota

+10% projected growth

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Job Description

Are you great with people, thrive in a fast-paced environment, and take pride in delivering memorable customer experiences? At Victory Tire & Auto, our Service Advisors are the face of the shop —building trust, creating long-term customer relationships, and making sure every guest feels taken care of from start to finish.
What You'll Do:
Be the primary point of contact for customers and deliver an exceptional service experience Build trust through clear communication, empathy, and follow-through Manage appointments, explain recommended services, and keep customers informed throughout the repair process Focus on customer retention by creating positive, repeatable experiences Work closely with technicians and management to ensure a smooth, stress-free visit for every customer
What We're Looking For:
Strong customer service and communication skills Experience writing and selling automotive service, ideally in an independent shop environment. A natural ability to build relationships and keep customers coming back Comfort juggling multiple priorities in a fast-paced environment Professional, positive attitude with a team-first mindset What we offer: Potential to earn $55k - $70k per year (salary plus bonus) Amazing growth potential! Health, dental, and vision benefits 401(k) retirement plan with matching Employee Assistance Program Paid time off, Paid vacations, Paid training Opportunity to be a trusted partner in a growing business Support from a team of dedicated professionals Discounts on auto repair, and more! Ready for a Change? Apply Today! Can't wait? Call Will @ 612-488-1724 #AM1
Job Type:
Full-time Benefits:
401(k) Dental insurance Health insurance Health savings account Paid time off Retirement plan Vision insurance
Work Location:
In person