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Markquart RV – Ramsey

Service & Parts Advisor

Career Insights for Automotive Customer Service Representative

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Based on Minnesota data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$57,470 / year median in Minnesota

+10% projected growth

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Job Description

Markquart RV•Ramsey is seeking to fill a rare position on our Service & Parts team! We are a rapidly growing company with plenty of growth opportunities.
MARKQUART OFFERS
Competitive health benefits Closed with Paid time off on most major holidays•Labor Day, Memorial Day, Thanksgiving, Christmas, New Years, & July 4th Closed on Sundays Paid Vacation 401K match•after a short waiting period Friendly and knowledgeable management and coworkers
AND MORE!
PRIMARY
RESPONSIBILITIES
Provide Excellent Customer Service:
Have outstanding communication in person, over the phone, and over email with customers. Provide accurate repair estimates and advise customers about repairs, parts, and warranty details. Pay Attention to
Details:
Accurately look up parts, check in parts orders, and prep orders.
Ensure Approval of Warranty Claims:
Complete all warranty documentation as required by the manufacturer. Work as a
Team:
Maintain open communication with management, fellow advisors, and technicians. Complete work in a
Timely Manner:
Ensure that all services and paperwork are completed quickly and efficiently in order to best serve our customers
SUCCESS TRAITS
Candidates that will find themselves successful in this position are: Able to Multi-task Excellent Communicators Efficient Reliable Detail Oriented Professional Team Oriented Service/Parts Experience (Preferred but not required) This is a full-time position starting at $22-28/hour, depending upon the individual's experience and performance. Candidates must possess a valid driver's license and be able to successfully complete pre-employment background and motor vehicle record (MVR) screenings, consistent with applicable law. If this seems like the right fit for you, apply today! We look forward to reviewing your application.
Pay:
$22.00•$28.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off
Experience:
Customer service: 1 year (Preferred)
Service/Parts :
1 year (Preferred)
License/Certification:
Driver's License (Required)
Work Location:
In person