Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the guest's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the guest. Provide concierge support for all owner inquiries, whether phone or in person, to assure the guest does not get mishandled. Work with skilled technicians and then provide responses and answers to guests regarding technical questions about vehicle problems, warranties, services, and repairs for the guest. Organized and friendly personality Fantastic communication skills Team oriented and self-motivated Able to work with little supervision Previous automotive knowledge/experience is helpful, but not required Clean driving record and valid driver's license Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.