Job Title:

Call Center Agent Location:

St.

Cloud, MN Compensation:

$17.00 per hour - paid weekly

Job Type:

Temporary or Temp-to-hireAbout the Opportunity Doherty Staffing Solutions is hiring Call Center Agents for a leading healthcare services company located in St. Cloud, MN. If you enjoy a fast-paced environment and want reliable hours with weekly pay, this job could be a great fit. Read below for more information! Apply now and our AI Recruiter, Valerie, will reach out ASAP to learn more about how you match this role!

What You'll Do as a

Call Center Agent:

Make outbound calls to customers to return health screening kitsNavigate CRM systems and softphone tools to manage call activityMaintain professionalism and empathy during all customer interactionsEnsure compliance with HIPAA and patient privacy requirementsLog call activity and update records accurately in system toolsTroubleshoot minor technical issues related to calls and systemsMaintain punctual attendance and readiness at shift start timesRepresent the company positively as part of the customer experienceWhat You Need to Bring to the

Call Center Agent Role:

Experience in call center, customer service, or outbound calling preferredAbility to use computer systems, CRM platforms, and call software independentlyAbility to maintain strict confidentiality and comply with HIPAA regulationsAbility to communicate professionally, clearly, and empatheticallyAbility to maintain punctuality and adhere to scheduled shiftsAbility to work in a remote environment with minimal supervisionAbility to maintain a private, quiet, and distraction-free workspaceStrong attention to detail and commitment to accuracyWhy You'll Like Working with Doherty Staffing Solutions Enjoy weekly pay, access to health coverage options through Benefits in a Card (including preventative and minimum value plans), and temp-to-hire opportunities for long-term stability where applicable. As a family-owned company with over 45 years in business, we pride ourselves on providing personalized support through a local, dedicated recruiter and maintaining a strong reputation backed by positive online ratings. We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer, welcoming candidates from all backgrounds and experiences.

Ready to Apply? Click \"Apply Now\" to complete our quick, mobile-friendly application. If you have questions about the Call Center Agent position, please contact our Alexandria jobs office directly at 320-763-3121. Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. 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