Sales Call Center Representative

Company Overview We are dedicated to providing exceptional services through sales contracting. Our mission is to empower clients through innovative solutions and unparalleled support. Summary We are seeking a motivated Call Center Representative to join our dynamic team in the heart of the auto insurance sales services sector. Part-time, full-time, contract opportunities available. This role is pivotal in enhancing customer satisfaction and driving business growth through effective communication and support. In office. Responsibilities In this role we want someone who is capable of performing 80-150 outbound calls or even more during a full-time day. We need someone to get onboarded immediately to place outbound calls for P&C insurance sales. We need someone to conduct calls to lists of truck drivers, apartments, car dealers, and businesses to talk about their insurance or a referral program. Bonuses available for successful quotes. Manage inbound and outbound calls with professionalism and courtesy. Utilize CRM software to track interactions and maintain accurate records and run insurance quotes. Collaborate with sales teams to identify opportunities for upselling and cross-selling. Conduct cold outbound calls, follow-up calls, and other calls to ensure customer satisfaction and retention. Assist in the development of marketing strategies to enhance outreach efforts. Maintain knowledge of company products and services to provide informed recommendations. Participate in training sessions to improve product knowledge and sales techniques. High school diploma or equivalent; further education is a plus. Proven experience in a call center or customer service role. Strong negotiation, communication, and interpersonal skills. Familiarity with CRM software and telemarketing practices is preferred. Ability to work in a fast-paced environment while maintaining attention to detail. Proficiency in English; additional languages are an asset. If you are ready to take your career to the next level with us at Capital Group Enterprises, we invite you to apply today and become part of our dedicated team!

Job Types:

Full-time, Part-time, Contract Pay:

$15.00 - $18.50 per hour People with a criminal record are encouraged to apply

Work Location:

In person