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Account Resolution Corporation

Customer Service Representative

Job Description

Pay:
$17.00 - $20.00 per hour + BONUS
OPP. EVERY PAY PERIOD
All positions are in person @ our office in Chesterfield MO =
NO REMOTE
Job description: About Us Account Resolution Corporation is a trusted 23-year-old collection agency that partners with clients to recover receivables while maintaining respect and compliance. Position Summary We are seeking a Customer Service Collections Specialist who can communicate effectively with consumers and clients, ensuring positive interactions while achieving recovery goals. Key Responsibilities Contact consumers to arrange payment plans and resolve account issues Document all communications accurately in our system Adhere to all compliance standards, including FDCPA and company policies Maintain professionalism and empathy in all interactions Qualifications Prior collections, call center, or customer service experience preferred Strong negotiation and problem-solving skills Proficiency with computers and data entry High attention to detail and ability to follow procedures We Offer Competitive base pay + performance incentives Benefits package (health, dental, vision, PTO, 401k, paid health club, etc) Paid training and career growth opportunities
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Professional development assistance Vision insurance
Pay:
$17.00 - $20.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Other Retirement and Savings
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