Saylors Systems Heating and Air is a local, family-owned HVAC company looking for an organized, dependable Customer Care Coordinator to help keep our office running smoothly and our customers taken care of. If you're friendly, detail-oriented, and enjoy keeping things organized when the day gets busy, we'd love to meet you! What You'll Do Answer phone calls, texts, and emails with a friendly, professional attitude. Schedule service appointments and installations. Coordinate with our technicians and keep customers updated. Maintain accurate customer records and paperwork. Assist with invoicing, payment collection, and maintenance agreements. Support daily office tasks and help keep things from falling through the cracks. What We're Looking For Strong communication and customer service skills. Organization, attention to detail, and the ability to manage changing priorities. Confidence using computers and learning new software. Dependability, initiative, and a willingness to help where needed. Previous administrative, scheduling, or customer service experience preferred. HVAC experience is a plus! Bonus points for having experience using the Microsoft suite; Outlook, Excel, Word, Sharepoint. What We Offer Competitive pay based on experience Health, dental, and vision insurance Paid time off and holidays Retirement contributions Training and support from a small team where your work matters! Ready to join the team? Apply through Indeed with your resume—we'd love to hear from you!

Pay:

From $20.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person