Customer Service/Sales Representative

Job Overview REP Outdoor Group, LLC, an outdoor lifestyle company, is seeking a motivated and results-driven Customer Service Sales Representative to join our dynamic team. The ideal candidate will be the first point of contact for our customers. Primary responsibilities will include contacting potential new customers, responding to inquiries, resolving issues and promoting our products. This position plays a vital role in building lasting customer relationships while meeting and exceeding sales goals. This position offers a fantastic opportunity to develop sales expertise, engage in business development activities, and contribute to a vibrant team environment.

Benfits:

Medical, dental, vision insurance (full-time employees working 30+ hours) 401K plan with employer matching PTO Employee discount on our products Bonus opportunity for acquiring new customers Responsibilities Engage with customers through direct sales, inside sales, and cold calling to generate new leads and expand existing accounts Identify customer needs and recommend products to drive sales Meet or exceed sales targes and customer satisfaction goals Maintain accurate tracking of potential customer contacts and interactions Follow up on leads and opportunities to convert prospects into loyal customers Assist customers with product information, order processing, billing and issue resolution Collaborate with team members to improve sales strategies and oaverall customer experience campaigns. Requirements 1+ years of experience in customer service and/or sales Strong communication and interpersonal skills to build rapport with clients Strong problem-solving abilities and attention to detail Proficient with computers specifically with Microsoft Office Ability to work independently as well as part of a team in a fast-paced environment A proactive approach to business development an customer engagement MUST have clean background check This position requires pre-employment drug testing Join us as we strive for excellence in sales and customer satisfaction!

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Vision insurance

Work Location:

In person