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EquipmentShare
Service Writer
Career Insights for Automotive Customer Service Representative
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Scorecard
Based on Missouri data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$53,878 / year median in Missouri
+13% projected growth
Job Description
Build the Future with Us
- EquipmentShare is Hiring a Service Writer At EquipmentShare, we're not just filling a role
- we're assembling the best team on the planet to build something that's never been built before.
Schedule:
Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (This role is subject to on-call scheduling with additional compensation provided) + Write customer damage work orders, order parts and bill work orders + Assist the service manager to manage customer damage and internal work orders + Respond to inbound leads and guide customers through the EquipmentShare rental process + Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently + Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up- to•date about new or additional ways in which EquipmentShare can help improve their business + Promptly respond to and resolve customer inquiries, requests, complaints or other communications + Develop new sales strategies and techniques to increase our market share and improve our customer experience Because we do things differently•and we think you'll feel it from day one.
- it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals
- tech supports you, and you drive us forward.