$59k Per Year $18.

50 Bilingual Customer Service Representative St. Joseph, MO\nAlorica, Inc\n

Occupation:

Customer Service Representatives\n

Location:

Saint Joseph, MO

64503\n

Job Type:

Full Time (30 Hours or More)\n

Posted:

06/22/2026\nPositions available: 1\n

Source:

Alorica, Inc.\n

Web Site:

www.alorica.com\nJob #: 238755\nJob Requirements and Properties\nHelp for Job Requirements and Properties. Opens a new window. Work Onsite\nFull Time Education\nHigh School Graduate Schedule\nFull Time\nJob Description\nHelp for Job Description. Opens a new window.

Customer Service Representative Location:

Saint Joseph, MO Employment Type:

Full-time Supporting:

Bilingual Financial Solutions About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact

Guide customers through questions, concerns, or challenges they encounter while using the product or service\n
Listen actively to understand the root of the issue and provide clear, effective solutions\n
Record detailed call information for auditing, reporting, and follow-up purposes\n
Maintain and update customer records to ensure accurate and current information\n
Identify opportunities to introduce customers to new or enhanced services that meet their needs\n
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience Additional Information\nHelp for Additional Information.

Opens a new window. What'll Set You Up for

Success Required:

High school diploma or GED
6+ months of customer service or sales experience preferred

For Internal Candidates:

Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience

Location Note:

You must live within a 30 mile radius of St. Joseph, MO. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.

What We Offer:

Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs designed to support career growth and advancement
Professional and personal development through open-access courses via Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Weekly Food Truck Fridays
Monthly treat days for employees
Monthly employee engagement contests and activities
Fun spirit days throughout the year
Convenience-style breakroom with a variety of food and beverage options Our Values Bold
We challenge conventions and take smart risks Relentless
We deliver results, no matter what it takes Connected
We work as One Alorica because we're stronger together True
We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer
Veterans/Disabled

DISCLAIMER

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs...\nVisit the Employer site for more details","accountId","36480005","Alorica, Inc","https://dejobs.org/saint-joseph-mo/1850-bilingual-customer-service-representative-st-joseph-mo/8FC7F0CD6F114184B646F1701DDAB6C4/job/","location",{"_422":423,"_424":425},"createdAt","2026-07-26T14:51:27.752089015Z","2026-08-02T12:19:25.494Z","2026-07-25T00:00:00Z","2026-09-02T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[401,402,403,404,405,406],"requiredEducation","high_school","benefitCategories",[395,396,397,398,399,400],47500,"isEmailRequired","isPhoneRequired","titleSearch","Bilingual Customer Service 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