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LaborMAX Staffing

Customer Service/ Account Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Missouri data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,215 / year median in Missouri

-6% projected decline

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Job Description

Direct Hire Customer Service/ Account Representative
JEFFERSON CITY, MO 65101
Job Description Create and finalize print jobs, and updae tickets accurately based on customer interactions. Act as a coordinator between customers, sales staff, and production employees to ensure smitth communication and workflow. demonstrate attention to detail and a strong commitment to quality in all aspects of the job. Maintain a high level of cusomer stisfaction by providing timely updates and support. Use microsoft office and other tools to support communication and documentation tasks Requirements Bachelor's degree or comparable education preferred. Basic skills in Microsoft office (Word, Excel, Outlook). Active listening and conflict-resolution skills to handle clients concerns or complaints. Must be quality- minded and pay strong attention to detail. Must have the ability to manage multiple jobs simultaneously while meeting deadlines.
Preferred:
knowledge of desktop publishing or commercial printing. Strong organizational and time-managment skills