Customer Service Associate Subway - 3.5 Flowood, MS Job Details Part-time | Full-time $10 - $12 an hour 12 hours ago Qualifications Teamwork Microsoft Excel Customer service Basic math Customer support Productivity software Cash handling Technical Proficiency Active learning Time management Interpersonal communication Full Job Description Job Summary We are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this vital role, you will be the frontline ambassador for our company, delivering exceptional support and service to our valued clients. Your energetic approach and strong communication skills will help foster positive relationships, resolve customer inquiries efficiently, and contribute to a seamless client experience. This paid position offers an exciting opportunity to develop your skills in customer support, sales, and client communication within a fast-paced environment. Multilingual abilities and technical proficiency are highly valued assets that will enhance your success in this role. Duties Provide outstanding customer support via phone, email, and chat channels, ensuring each interaction is positive and professional Assist clients with product or service inquiries, troubleshooting issues, and resolving complaints promptly and effectively Conduct outbound calling campaigns to follow up with clients, gather feedback, or promote new offerings Manage data entry tasks accurately using Microsoft Office applications Handle cash transactions securely when necessary, ensuring proper cash handling procedures are followed Collaborate with team members to improve service processes, share insights, and meet departmental goals Qualifications Proven experience in customer service roles, especially within call centers or client support environments Strong communication skills in English; bilingual abilities are a significant plus for engaging diverse clientele Technical proficiency with Microsoft Office tools (Word, Excel) Exceptional organizational skills with the ability to multitask efficiently in a fast-paced setting Demonstrated problem-solving skills to address customer concerns effectively and professionally Experience in sales or upselling techniques is advantageous but not required Join us to be part of a vibrant team dedicated to delivering top-tier client services! Your proactive attitude and commitment will help us create memorable experiences for every customer while advancing your career in a supportive environment.

Pay:

$10.00 - $12.00 per hour Expected hours: 40.0 per week People with a criminal record are encouraged to apply

Work Location:

In person