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Pine Belt Auto

Service Advisor | Delta Chevrolet GMC

Career Insights for Automotive Customer Service Representative

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Based on Mississippi data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$56,984 / year median in Mississippi

+16% projected growth

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Job Description

Job Duties Greet customers and listen to car problems. Write clear repair orders and cost estimates. Call clients for status updates and extra approvals. Explain final repair bills and completed work. Schedule service appointments and run daily workflows. Key Qualifications High school diploma or equivalent (business degree preferred). Past experience in customer service or sales. Strong communication, negotiation, and people skills. Good time management and organization. Interest in cars and a drive to learn more. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.