Company Overview Cannon Motors of Mississippi has been a trusted name in automotive sales and service since 1956. With a rich history of growth and community commitment, our dealership network spans multiple states, offering a wide range of vehicles and top-tier automotive services. We pride ourselves on delivering exceptional customer experiences and fostering a dynamic, team-oriented environment. Job Overview We are seeking an energetic and detail-oriented Service Advisor to join our dedicated team. In this vital role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repairs. Your enthusiasm for automobiles combined with excellent communication skills will ensure customers receive outstanding service while maximizing shop productivity through effective upselling and accurate estimating. Duties Greet customers warmly, listen to their vehicle concerns, and provide clear explanations of recommended services Write detailed service orders, including estimates for repairs and maintenance using automotive estimating software Communicate effectively with technicians to relay customer needs and ensure timely completion of work Upsell additional services such as oil changes, brake repairs, alignments, suspension work, shocks & struts, air brake systems, and collision repairs Manage customer interactions professionally, ensuring high levels of satisfaction through transparent client communication Handle cash transactions accurately and process payments efficiently Maintain thorough documentation of all service activities, repair orders, and client interactions Experience Proven experience as a Service Advisor or in a similar auto service management role at a dealership or repair shop Strong mechanical knowledge with familiarity in automotive diagnostics, oil changes, brake repair, suspension systems, and collision repair processes Experience using estimating software and computer-aided vehicle damage estimating tools Background in auto service writing, sales techniques including upselling, and client communication skills Dealership experience is highly preferred Valid driver's license with a clean driving record Knowledge of automotive repair procedures such as alignment, shocks & struts replacement, air brake systems, and auto body repair is advantageous Join us to be part of a passionate team that values your expertise and enthusiasm for automobiles! We're committed to supporting your growth while providing exceptional service to our valued customers.

Benefits:

401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person