Placers Company Description:

With a team of passionate staffing experts, high-powered hiring tools, and a wide network of clients and positions, when businesses need talent and job seekers are searching for the perfect opportunity, they turn to Placers. With Placers, you'll never be \"just another resume\". Placers value everyone. We like you the way you are. We are committed to creating an environment where anyone, from any background, can do their best work and make Placers better. From day one, we're invested in your success and work closely with you to understand your unique goals. We are committed to being a consultant to businesses and a coach to the workforce by not settling for \"good enough\" and ensuring you are receiving Nth degree service! If you're a job seeker, apply today, and allow us to ignite the spark between businesses and next-level talent!

Client Overview:

Placers is seeking a Seasonal Customer Service Associate for our premier client site located in Bozeman, Montana. This is an onsite position.

Assignment Length:

19-24 months

Pay Rate:

$21/hr

Hours:

Mon - Fri 8:00am-5:00pm

Responsibilities:

Provide prompt and accurate responses to calls and emails. Be the expert voice of the organization. Have a professional demeanor in all written and verbal communication. Identify customer's needs, clarify information, research issues and provide solutions and/or alternatives. Troubleshoot and solve problems independently. Provide timely feedback to the organization regarding product or service failures or customer concerns. High attention to detail, accuracy and excellence in a very fast paced environment. Partner with other associates and cross-functional teams.

Required Qualifications:

High school diploma or equivalent Computer knowledge and skills, including MS Windows, Outlook, Word and Excel At least one year customer service experience

Desired Qualifications:

Previous SITKA Gear experience Experience working with CRM Systems Experience with Zendesk Platform Equal Employment Opportunity Placers will recruit, hire, train and promote individuals, as well as administer any and all personnel actions, without regard to individual's race, religion, creed or color, national origin, ancestry, mental and/or physical disability, gender, age, marital status, sexual orientation, or other characteristics protected by law. Placers will make reasonable accommodations to qualified individuals and will not tolerate any unlawful discrimination and any such conduct is prohibited. Diversity and Inclusion Promise At Placers, we will continue to make our workplaces trusting places to have complex and sometimes difficult conversations about diversity and 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