Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Tammy Quintrell-Stubbs Allstate Agency

Licensed Allstate Insurance CSR

Career Insights for Insurance Customer Service Representative

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Montana data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

An Insurance Customer Service Representative responds to customer inquiries about insurance, provides information about insurance products and services, and reports insurance claims. May explain insurance coverage or assist customers with adding or changing coverage. Handles or resolves customer complaints. Keeps records of customer communications and transactions.

$48,295 / year median in Montana

-5% projected decline

Explore Career

Job Description

The Tammy Quintrell - Stubbs Allstate Agency is growing, and we're looking for a motivated, customer-focused Inside Sales Producer to join our team in Great Falls, MT. This is a full-time, in-office role offering a base salary plus commission, clear performance expectations, and long-term career growth.  If you're someone who enjoys helping people, thrives in a fast-paced environment, and has a natural ability to uncover needs and recommend solutions—this could be a great fit. What You'll Do As a key member of our agency, you'll serve as the first point of contact for our clients—both over the phone and in person—while delivering exceptional service and identifying opportunities to grow our business. This is a combination of servicing and selling to our current clients - no cold calling! What We're Looking For We're seeking individuals who are dependable, driven, and genuinely enjoy helping others—while also being comfortable with sales.
Qualifications:
Strong customer service and communication skills Ability to multi-task and stay organized in a busy environment Detail-oriented with strong follow-through Self-starter who can problem solve independently Comfortable discussing coverage and making recommendations Must be willing to work full-time in-office (Great Falls, MT) Compensation & Benefits Base salary + uncapped commission (earn on every sale) Monthly sales incentives and performance goals Career growth and advancement opportunities Supportive team environment with high standards and strong leadership Paid Time Off (PTO) Health Insurance, Dental Insurance, Vision Insurance options available Retirement Plan with 3% Employer Match Why Join Our Team? We have high expectations—but we also reward performance. This is more than just a job; it's a career opportunity for someone who wants to grow within the insurance and financial services industry, develop professionally, and be part of a high-performing team. If you're ready to bring energy, professionalism, and a strong work ethic to a team that values results and growth—we'd love to hear from you. Requirements Strong customer service and communication skills Ability to multi-task and stay organized in a busy environment Detail-oriented with strong follow-through Self-starter who can problem solve independently Comfortable discussing coverage and making recommendations Must be willing to work full-time in-office (Great Falls, MT)
Licensing:
Montana Property & Casualty (P&C) License required Responsibilities Provide world-class customer service to clients and prospects Answer inbound calls and greet walk-in customers professionally Conduct thorough policy reviews to ensure clients have proper coverage Identify coverage gaps and recommend additional products/services Generate new sales by cross-selling and upselling to existing clients Assist clients with billing questions, payments, and policy changes Support clients through the claims process with care and urgency Meet and exceed monthly sales targets Maintain accurate client records and follow-up activities
Pay:
$50,000.00 - $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
License/Certification:
Property & Casualty License (Required)
Location:
Great Falls, MT 59405 (Required) Ability to
Commute:
Great Falls, MT 59405 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance