Service Advisor

at Lithia & Driveway in

Missoula, Montana, United States Job Description Dealership:

L0237

Lithia Toyota of Missoula Lithia Toyota of Missoula Service Advisor Pay Range:

$60k - $90k/Annually ( DOE ) We're more than just a leading automotive dealership; we're a community dedicated to creating an environment where every team member can thrive. We understand that the heart of our success lies in our people, which is why we're seeking a Service Advisor who is passionate about providing exceptional customer service, eager for personal growth, and values a quality work-life balance. If you're looking for a workplace that champions professional development and offers a supportive, friendly atmosphere, your search ends here. Why Join Us? +

Competitive Compensation:

We offer a competitive salary package that reflects your valuable contribution to our team. + Focus on

Personal Growth:

With access to professional development opportunities and ongoing training, we're committed to helping you grow both personally and professionally. +

Quality of Life:

We believe in maintaining a healthy work-life balance, providing a positive work environment that respects your time and personal life. +

Team-Oriented Culture:

Join a workplace where teamwork, respect, and communication are the foundation of our success.

Responsibilities:

+ Greet customers promptly and courteously upon their arrival. + Listen to customer concerns and questions, providing accurate information and advice. + Recommend appropriate services and repairs based on customer needs and vehicle condition. + Provide detailed explanations of services and repairs to customers. + Upsell additional services and products to enhance customer satisfaction and vehicle performance. + Maintain customer records and follow up on service requests. + Collaborate with technicians and the service department to ensure timely and accurate service delivery. + Ensure high levels of customer satisfaction and retention through exceptional service.

What we are looking for:

+ High school diploma or equivalent. + Proven experience in customer service or sales, preferably in the automotive industry. + Strong communication and interpersonal skills. + Ability to build rapport with customers and provide exceptional service. + Detail-oriented with strong organizational skills. + Ability to work in a fast-paced environment and handle multiple tasks simultaneously. + Proficiency with computer systems and software used in automotive service management. We offer best in class industry benefits To view full details and how to apply, please login or create a Job Seeker account