Customer Service Representative

Benefits:

Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Training & development Customer Service & Sales Coordinator (Part-Time Full-Time Opportunity) Prefer someone in the immediate Aberdeen area Mosquito Authority | Fast-Paced Office | Growth Opportunity If you're the type who can handle a ringing phone, a full inbox, and still keep customers happy - you'll do well here. We're looking for a sharp, organized, and customer-focused professional who can communicate clearly, think fast, and close when it counts. This is not a sit-back-and-answer-phones role - this is a position where service and sales go hand-in-hand. What You'll Do Answer inbound calls and turn inquiries into paying customers Handle customer questions, service requests, and problem resolution with confidence Make outbound follow-ups to close leads and retain customers Communicate with technicians and office team to keep operations running smoothly Enter and manage customer data accurately in our system Deliver a professional, high-energy experience on every interaction What We're Looking For Prefer someone in the immediate Aberdeen area Strong communicator (clear, confident, and professional on the phone) Comfortable with sales conversations and closing business Highly organized and detail-oriented Able to handle a fast-paced environment without getting overwhelmed Basic computer skills (Microsoft Office, CRM systems a plus) High School Diploma or GED required Schedule Part-time to start Opportunity to grow into full-time for the right person Some flexibility required (occasional weekends as needed) Pay & Perks Hourly pay + commissions and performance bonuses Paid training Paid time off Growth opportunity within a rapidly expanding company About Us At Mosquito Authority, we help families enjoy their outdoor spaces without the nuisance of mosquitoes and pests. Our team takes pride in delivering reliable service and building long-term customer relationships and we expect the same from everyone on our team. Bottom Line If you like structure, enjoy helping people, and aren't afraid to sell when the opportunity is there, then this is a great fit. Important This position is with an independently owned and operated Mosquito Authority franchise. All hiring decisions, compensation, and benefits are determined at the local level. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority Corporate.