Associate Agent NC Farm Bureau Burgaw Office Burgaw, NC Job Details $20 - $27 an hour 1 day ago Qualifications Customer records maintenance Record keeping Computer operation Managing customer accounts Customer communication Insurance products customer support Experience at insurance agencies Customer relationship building Account maintenance Computer literacy Spreadsheets Word embeddings Insurance issue resolution Managing clients in a customer support role Sales quoting Client retention Coordinating with insurance clients Desktop applications Billing issue inquiries Productivity software Handling account queries Insurance sales Entry level Customer data entry Full Job Description We're seeking an organized and highly motivated Associate Agent to join our growing team. Responsibilities include managing client communications, nurturing key relationships, keeping track of all necessary documentation, and paying close attention to any policy changes and important deadlines. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secure systems. This is a chance to build on your experience, with plenty of room for growth. If you're looking to take on an important Associate Agent role during this period of high growth as we attain new business, we'll provide the training you need to succeed in this position. Start your application today!

Compensation:

$20 - $27 hourly

Responsibilities:

Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage Help create competitive quotes when it is time to issue renewals or make updates to a current policy

Qualifications:

Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.) Insurance experience as an insurance agent or other position is highly preferred but candidates with the appropriate skills should still apply, training is provided Candidates should be very strong communicators and problem solvers, and have great follow-up skills Active insurance license in your state or willing to get licensed in 90 days About Company North Carolina Farm Bureau is a trusted provider of insurance solutions for individuals and families across North Carolina. Our team focuses on helping customers find the right coverage while building strong, long‑term relationships. We value teamwork, integrity, and great customer service. While providing a professional yet friendly working environment.