Member Services Representative

• 4.3 Cary, NC 27513 $22
• $25 an hour
• Full-time Apply with Indeed Member Services Representative Convenient Raleigh/ Cary/ Morrisville Locations! Temp-to-Hire $22
• 25/hr BOE Full-Time Monday-Friday, 8:00 AM-5:00 PM We're seeking a personable and detail-oriented Member Services Representative (MSR) to join the RTP branch of a well-established credit union!

This role functions much like a Universal Banker —you'll provide exceptional member support while handling a mix of teller and account management responsibilities. Key Responsibilities Open and maintain member accounts (Checking, Savings, IRAs, CDs, etc.) Cross-sell credit union products, services, and loan options Assist members in person, by phone, and via email with account inquiries and transactions Support members with Home Banking, Mobile Banking, and Bill Pay issues Log into the phone queue to assist with incoming calls as needed Fill in on the teller line during breaks, vacations, or absences Deliver friendly, efficient service with professionalism and accuracy Requirements Minimum 1 year of account opening and IRA experience in a retail banking environment Credit union experience preferred Strong attention to detail and a team-oriented attitude Excellent verbal and written communication skills Proficiency in Microsoft Office and basic computer applications High school diploma or equivalent required

Pay:

$22.00

• $25.

00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Vision insurance Application Question(s): Do you have a minimum of 1 year or more account opening and IRA experience in a retail banking environment?

Experience:

Banking:

3 years (Required)

Member Service Representative :

3 years (Required)

Credit Union :

3 years (Preferred)

Work Location:

In person