customer service Decadence Popcorn Concord, NC Job Details From $12 an hour 16 hours ago Qualifications Customer communication Full Job Description Join Our Team as a Customer Service Superstar! Are you passionate about providing excellent customer experiences and love the idea of working with gourmet treats? We're a growing business with two locations in the greater Cabarrus County community, specializing in creating quality gourmet popcorns, desserts, and more. From catering for large corporations to making small celebrations extra special, we take pride in delivering delicious products and memorable moments. Now, we're looking for a dedicated Customer Service team member to help us continue spreading joy, one treat at a time What You'll Be Doing As a Customer Service team member, you'll be the friendly face and voice of our business. Your main focus will be ensuring every customer leaves with a smile and a positive experience. Here's what your day-to-day might look like: Greeting customers warmly and assisting them with their orders. Providing knowledgeable recommendations about our gourmet products. Handling transactions efficiently and accurately. Maintaining a clean and organized workspace. Supporting team members during busy periods to ensure smooth operations. Representing our brand values with professionalism and enthusiasm. What We're Looking For We're seeking someone who thrives in a customer-facing role and has a knack for creating positive interactions. To be successful in this position, you'll need: At least 1 year of experience in a customer service role. Strong communication and interpersonal skills. A friendly and approachable demeanor. Attention to detail and the ability to multitask in a fast-paced environment. A passion for quality and an appreciation for gourmet treats. Why Join Us? While we don't currently offer additional benefits, this is a fantastic opportunity to work in a supportive, community-focused environment where your contributions truly make a difference. Plus, your wage will vary based on your experience, ensuring your skills and expertise are valued. Our Culture and Values At our core, we're all about community, creativity, and quality. We believe in going the extra mile to make every customer's day a little brighter. As part of our team, you'll join a welcoming and collaborative group that takes pride in what we do and the joy we bring to our customers. Ready to Apply? If you're excited about the idea of joining a growing business where you can make an impact, we'd love to hear from you! Apply today and take the first step toward becoming an integral part of our team. Let's create something amazing together!