Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Associate
Job
Preferred Furniture Components
Conover, NC (In Person)
$42,640 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
40
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Job Summary We are seeking a dynamic and enthusiastic Customer Service Associate to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your energy, organization, and communication skills will drive positive experiences, foster customer loyalty, and contribute to the smooth operation of our office environment. This paid position offers an exciting opportunity to develop your administrative and customer support skills while making a meaningful impact every day. Duties Greet customers and visitors warmly at the front desk, providing excellent first impressions Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel Handle data entry tasks accurately using computer literacy tools such as Microsoft Office Works. Assist with office management duties including filing, proofreading, calendar management, and organizing documents Support customer inquiries via phone, email, or in person with professionalism and courtesy Maintain organized records of customer interactions, appointments, and correspondence Perform clerical tasks such as typing reports, managing office supplies, and scheduling appointments using calendar management tools Skills Strong computer skills with proficiency in Microsoft Office, Google Workspace, and data entry software Excellent phone etiquette and communication skills; bilingual abilities are a plus Prior office experience including clerical work, administrative support, or front desk duties Knowledge of multi-line phone systems and office management procedures Demonstrated organizational skills with attention to detail in proofreading and filing tasks Ability to multitask efficiently while maintaining a positive attitude under pressure Experience in customer service roles within medical or dental reception is advantageous Familiarity with bookkeeping, time management techniques, and personal assistant responsibilities is desirable Join us to be part of a vibrant team dedicated to delivering outstanding customer support! This role offers a chance to grow your administrative expertise while making meaningful connections with clients and colleagues alike. We value energetic professionals eager to contribute their skills in a fast-paced environment!