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Associa

Customer Service Associate

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Job Description

Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at the community's Activity Center.
Work Schedule:
Some scheduled weekdays 10am-6pm.
With flexible coverage for:
Saturdays, Holidays, and fill shifts as needed which can vary depending on the shift needing coverage from 6am - 10pm Duties include but are not limited to: Welcomes homeowners/guests/vendors/new customers to community. Performs various administrative/managerial tasks in support of HOA's mission. Creates a positive experience for homeowners and guests by attending to needs and answering questions. Coordinating clubhouse reservations and access Other duties as assigned.
Requirements:
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Self-motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills. High school diploma High School Diploma or GED Required 0 - 3 years of directly related or closely related experience Previous customer service experience preferred.