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Meineke Car Care

General Service Technician/Service Advisor

Entry-Level JobVerifiedNo experience needed

Pay: $15–$18/hr

Posted: 7 weeks ago

Location: Garner, NC (Hybrid)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/4/2026

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,874 / year median in North Carolina

+15% projected growth

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Job Description

General Service Technician/Service Advisor Meineke Car Care Garner, NC Job Details Full-time $15 - $18 an hour 19 hours ago Benefits Employee discount Qualifications Driver's License Full Job Description General Service Technician / Service Advisor (Hybrid) Meineke Car Care Center - Garner, NC 250 US Highway 70 West, Garner, NC 27529

Job Type:

Full-Time (40 Hours per Week) Join Our Team! Meineke Car Care Center in Garner is looking for a motivated, dependable General Service Technician / Service Advisor Hybrid who enjoys both working on vehicles and providing outstanding customer service. This position is ideal for someone who is comfortable performing routine automotive maintenance while also assisting customers at the front counter. You'll split your time between the shop and the service desk, helping us deliver an exceptional customer experience from start to finish. ResponsibilitiesGeneral Service Technician Duties Perform oil changes and routine maintenance Rotate and balance tires Repair flat tires Replace air and cabin filters Perform wheel alignments (or be willing to learn) Complete vehicle inspections Perform North Carolina State Inspections (license preferred) Maintain a clean, organized, and safe work environment Service Advisor Duties Greet customers professionally and provide excellent customer service Answer incoming phone calls Schedule appointments Write estimates and repair orders Explain recommended services and repairs to customers Communicate with technicians regarding vehicle repairs Follow up with customers throughout the repair process Qualifications Valid driver's license (required) Previous automotive service experience preferred Previous service advisor or automotive sales experience preferred North Carolina State Inspector License is a plus Strong communication and customer service skills Positive attitude with a team-first mindset Ability to multitask in a fast-paced environment Basic computer skills What We're Looking For We're looking for someone who is dependable, eager to learn, and takes pride in their work. The right candidate enjoys helping customers, works well with a team, and is willing to jump in wherever needed to keep the shop running smoothly. Benefits Full-time, 40-hour work week Competitive pay based on experience Opportunities for training and career growth Supportive team environment Employee discounts If you're looking for a career with a growing automotive repair shop where your technical skills and customer service abilities are equally valued, we'd love to hear from you! Apply today and become part of the Meineke team in Garner!

Pay:

$15.00 - $18.00 per hour

Work Location:

In person