Join a Team That Puts People First At Team Automotive , exceptional customer service doesn't end when a vehicle leaves our service drive. We believe every interaction is an opportunity to build trust, strengthen relationships, and create customers for life. We're looking for a Service Administrator who is organized, personable, and passionate about providing outstanding customer care. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a team that values both its customers and its employees. Our culture is built around four core values: Own It!

• Take responsibility, follow through, and make every customer interaction count. Lead with Love
• Treat customers and teammates with kindness, patience, and respect. Do the Right Thing
• Act with honesty and integrity in every conversation and every task. Grow or Die
• Be willing to learn, improve, and contribute to a culture of continuous growth.

If these values describe you, we'd love to meet you. What You'll Do As a Service Administrator, you'll play an important role in supporting our Service Department and ensuring every customer receives an exceptional ownership experience.

Responsibilities include:

Follow up with customers after their service visit to ensure they had an outstanding experience. Contact customers regarding previously declined maintenance or repair recommendations. Answer incoming dealership phone calls and direct customers to the appropriate department. Schedule service appointments, including recall repairs and appointments received through our website and OnStar. Assist with tracking and managing rental vehicles through the OnTrac system. Help maintain accurate customer records and appointment information. Support the service advisors and management team with administrative tasks as needed. Deliver friendly, professional customer service with every interaction. What We're Looking For Excellent communication and customer service skills. Positive attitude and a genuine desire to help others. Strong organizational skills with the ability to manage multiple tasks. Comfortable using computers and learning dealership software. Professional phone etiquette. Attention to detail and strong follow-through. Ability to work independently while supporting a team. Previous customer service, receptionist, administrative, or dealership experience is preferred but not required. Dependable attendance and a strong work ethic. Why Join Team Automotive? Starting pay of $16.00 per hour . Part-time schedule with opportunities to grow within the company. Supportive team environment focused on collaboration and success. Ongoing training and professional development. Opportunity to build a long-term career with a growing automotive organization. Employee discounts on vehicles, parts, and service. A workplace where your contributions are recognized and appreciated. Be the Voice Behind an Exceptional Customer Experience