Hendersonville Job ID:

239483

Location:

Hendersonville, NC Facility/Division:

Pardee UNC Health Care Status:

Full Time Shift:

Day Job Share:

share to e-mail Tweet share to twitter Share on Facebook share to facebook Share on LinkedIn share to linkedin Apply Now > Job Description Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. This is a highly call-center-focused role, with the majority of the position dedicated to handling a high volume of incoming and outgoing calls and providing direct support to patients by phone.

Summary:

The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.

Responsibilities:

Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.
Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient's visit to the office.
Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.
Collect and count cash receipts and daily deposits. Ensures balanced cash drawer daily.
Maintains order and cleanliness throughout the clinic.

Performs housekeeping duties of assigned area by routine and periodic cleaning.

PARDEE Other information:

Required

High school diploma or equivalent Preferred
Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency 01.

5386.0049

Job Details Legal Employer:

Pardee -

HCHC Entity:

Pardee UNC Health Care Organization Unit:

Cardiology Hendersonville Work Type:

Full Time Standard Hours Per Week:

40.00

Work Assignment Type:

Onsite Work Schedule:

Day Job Location of Job:

JUSTICE MOB

Exempt From Overtime:

Exempt:

No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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