Client Service Coordinator 1015 Forsyth LLC Matthews, NC Job Details Full-time $24.53 - $29.54 an hour 2 days ago Benefits Dental insurance 401(k) Tuition reimbursement Employee assistance program Retirement plan Qualifications Accounting systems Microsoft Outlook Computer literacy Spreadsheets Filing Administrative experience QuickBooks Organizational skills Multi-line phone systems Time management Full Job Description Job Summary We are seeking a dynamic and highly organized Client Service Coordinator to join our team! In this vital role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. Your energetic approach will help foster positive relationships, streamline office operations, and support overall client satisfaction. This position offers an exciting opportunity to utilize your excellent communication skills, technical proficiency, and organizational expertise in a fast-paced environment dedicated to delivering outstanding service. Duties Manage multi-line phone systems to handle inquiries promptly and professionally, directing calls accurately and courteously Provide exceptional customer service by addressing client questions, resolving issues, and offering support across various channels Maintain accurate data entry records using productivity software such as Microsoft Office, spreadsheets, and QuickBooks for financial and administrative tasks Oversee office management duties including calendar management, appointment scheduling, and front desk responsibilities to ensure smooth daily operations Utilize strong organizational skills to coordinate meetings, prepare documents, proofread correspondence, and manage office supplies efficiently Assist with clerical tasks such as word processing, document formatting, and maintaining client files with meticulous attention to detail Support team members with administrative tasks like typing reports, managing client communication logs, and ensuring timely follow-up on client requests Experience Proven experience in office management or administrative support roles with a focus on customer service excellence Familiarity with QuickBooks accounting software and Microsoft Office suite (Word, Excel, Outlook) is essential Prior experience handling multi-line phone systems and front desk operations in a professional setting preferred Bilingual abilities are highly valued to effectively communicate with diverse clients and team members Demonstrated proficiency in data entry, proofreading, calendar management, and general clerical tasks Strong computer literacy skills including familiarity with productivity software and technical proficiency in office equipment Excellent organizational skills combined with effective phone etiquette and time management capabilities Previous experience in medical receptionist or personal assistant roles is a plus but not required Join us to be part of a vibrant team committed to delivering top-tier client support! Your enthusiasm for organization and exceptional communication will make a meaningful impact every day. We welcome motivated candidates eager to grow their career in a fast-paced environment where your skills truly shine!

Pay:

$24.53 - $29.54 per hour

Benefits:

401(k) Dental insurance Employee assistance program Retirement plan Tuition reimbursement

Work Location:

In person