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Southern Tire Mart
Service Writer STMP 234
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on North Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,502 / year median in North Carolina
+2% projected growth
Job Description
Job Details Description Responsibilities Interact with customers, listen to their questions and provide timely responses. Educate clients about Southern Tire Mart products, services and offers. Schedule appointments, take orders, monitor service progress, calculate charges, and process payments. Serve as a customer relationship manager. Serve as a link between customers and different departments in the organization. Benefits
- 401K
- 401K Matching
- Health Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Paid Time Off Southern Tire Mart is your source for America's favorite quality brands.
- #1 North America Commercial Tire Dealer since 2012
- #1 Truck Retreader in North American since 2007
- #1 Commercial Tire Dealer in the US since 2008
- Best in class service on America's favorite passenger tire brands
Job Type:
Full-time Qualifications Skills Behaviors :
Motivations :
Education Experience Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance