Client Relations Specialist

Client Relations Specialist Southport, NC Job Details Part-time $18 an hour 12 hours ago Qualifications Record keeping Microsoft Excel Google Drive Property management tools Microsoft Outlook Guest relations Sales Phone communication Greeting customers Mid-level High school diploma or GED Salesforce Cloud Data entry CRM system proficiency 2 years Communication skills Client interaction via phone calls Full Job Description St. James Properties, LLC is excited to announce an opportunity to join the #1 Real Estate Team in St. James as a

Client Relations Specialist Essential Duties and Responsibilities:

Provide a welcoming and professional experience for guests Maintain a positive attitude, professional mannerism and appearance Strong work ethics; detail oriented, excellent organizational, written and oral communication skills, ability to self-start, dependable Ability to multi-task in a fast-paced environment and produce high quality results, while maintaining a positive and composed demeanor Problem solving skills; gather information, identify issue, take action and follow through with a solution Team player; ability to work well with others to achieve company goals Enter prospects into database and update client records Maintain accurate, detailed records Answers incoming calls professionally and directs all sales related calls to agent Follows script and guidelines to effectively communicate with prospects and clients Monitors email, text and voicemail throughout the day - respond the same day Welcomes prospects who are checking-in for real estate Discovery Visits Assemble welcome packets for prospects and rental guests Review check-in/welcome package with prospects and rental guests upon arrival Assists Property Manager with coordinating work orders for repairs and maintenance Assists Property Manager with Discovery Visit and Long-Term rental inspections and coordinates work order with appointed vendor Check-in prospects and coordinate cleaning of condos with housekeeping manager Assist with end of day reports and preparation for following day activity Provide support for management and real estate brokers

Note:

This job description is intended to provide a general overview of the position and is not an exhaustive list of responsibilities or requirements.

Compensation:

$18 per hour

Schedule:

Part-time Must be flexible with schedule; weekend shifts required

Qualifications:

High school diploma or GED 2 - 5+ years of experience in customer service/hospitality industry Computer proficiency: Working knowledge of Salesforce and Propertybase software databases preferred; Working knowledge of Barefoot Property Management software preferred; Microsoft Office (Word, Excel and Outlook) and familiar with

Google Drive Job Type:

Part-time Pay:

$18.00 per hour

Work Location:

In person