Customer Service Associate

Job description: We are looking for a Customer Service Associate to assist customers by handling inquiries, resolving issues, and providing accurate information in a professional and timely manner. This role focuses on clear communication, problem resolution, and maintaining a positive customer experience. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve issues by identifying customer needs and providing appropriate solutions Maintain accurate records of customer interactions Follow company processes and service guidelines Escalate complex issues when necessary Requirements Strong communication and interpersonal skills Ability to remain calm and professional in all situations Basic computer skills and ability to learn new systems Attention to detail and problem-solving ability Equal Opportunity Statement We are an equal opportunity employer and value diversity. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, or any other protected status.

Job Types:

Full-time, Contract Pay:

$13.00 - $15.00 per hour

Experience:

Call Center:

1 year (Preferred)

Work Location:

In person