Warranty Administrator

Are you an experienced technician sick of busting you knuckles? Had enough of the heat and cold? We need your help with warranty claims. Your experience knowing troubleshooting, diagnosing and repairing trucks, cars or machinery will transition you to a new and exciting career as a Warranty Administrator. Please call or email us today and get started in a career path. New England Kenworth, one of the top-rated Kenworth dealerships in the country, is looking for a full-time Warranty Administrator to join our Concord, NH team. Monday through Friday 8:00 - 4:30 $25-30/hour - Depending on Experience and great attitude. We want team members (not employees) Paid Personal Time and Holidays Weekends OFF!!! Some of the great things we offer:

• Health
• Dental
• 401k & 401k match
• Employee Assistance Program
• Disability
• Company paid Life Insurance with option to purchase additional
• Paid Personal Time and Holidays!

KEY RESPONSIBILITIES

The Warranty Administrator is responsible for preparing, recording, and reconciling warranty claims along with submitting them to the manufacturers and distributors for defective parts. Be knowledgeable in the latest information, skills, and techniques for maximizing warranty operations Remains up to date in all manufactures recalls and bulletins as well as company training Knowing when a completed repair order is in compliance with the warranty policy/guidelines Follow up daily on past due claims Assures all parts are properly tagged, stored, disposed and or returned Files and distributes all warranty documentation and materials Provides technical process support for Parts and Service departments Helps service technicians on all warranty guidelines for write ups on repair orders. Work with accounting personnel on all warranty payment and warranty management schedule reconciliations. You must have a "can do" attitude with a passion for trying to work through difficulties Some travel may be required Other duties as assigned

EDUCATIONAL & EXPERIENCE REQUIREMENTS

2 + years in related industry as a technician or warranty admin position in the Automotive or Truck or Machinery industry is preferred however, we will train the right applicant

WORKING CONDITIONS

Employees will potentially be working offsite traveling via personal vehicle and company vehicle to and from customer locations. Employees are expected to adhere to company policies regarding the expectations and use of company vehicles (please refer to handbook for detailed policies). Employees are expected to be in compliance regarding all State and Federal Laws while operating vehicles for business purposes. Employees are required to have visual acuity to operate motor vehicles. The employees are subject to external weather conditions. This position will require, at different times and frequencies, sitting, standing, walking, lifting and bending.

Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Prescription drug insurance Professional development assistance

Experience:

Warranty Admin:

1 year (Required)

Work Location:

In person