Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Customer Service Representative

Job

Ace Handyman Services Union County NJ

Clark, NJ (In Person)

$41,600 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/22/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
36
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Customer Service Representative Ace Handyman Services Union County NJ Clark, NJ Job Details Full-time $41,600 a year 1 day ago Benefits Health insurance Paid time off Opportunities for advancement Qualifications Sales Phone communication Productivity software
Full Job Description Benefits:
Health insurance Opportunity for advancement Paid time off
Company Description:
Ace Handyman Services is an Ace Hardware Company that provides professional repair, maintenance, and improvement services for residential and commercial customers.
Overview of Position:
The CSR assists the TEAM and reports to the Office Manager. The CSR acts as the central hub, handling inbound calls/leads, scheduling jobs, ordering materials, and providing information on services, ensuring smooth operations by coordinating craftsmen, solving logistics, managing paperwork, and boosting customer satisfaction with strong communication and problem-solving.
Responsibilities:
Customer Interaction:
Ensure phones are answered promptly, respond to leads (email, web), provide service info, pricing, and availability, receive complaints, and follow up with clients.
Scheduling & Dispatch:
Coordinate and manage schedules for multiple craftsmen and projects, efficiently dispatching jobs and optimizing routes.
Logistical Support:
Order materials for jobs, help solve operational issues, and ensure smooth project flow from start to finish.
Sales & Support:
Educate customers on services, process quotes/billing, and potentially handle other sales such as commercial clients.
Administrative Tasks:
Perform general office duties, filing, and data entry.
Required Skills & Qualities:
Excellent phone etiquette and communication skills. Strong sales skills. Strong customer service skills. Strong organizational and multitasking abilities. Customer-focused attitude with problem-solving skills. Proficiency with computer systems (Office Suite, CRM/ServiceTitan). Ability to work in a fast-paced environment. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.