Verizon Client Support Associate Fairfield Connections East Orange, NJ Job Details Full-time $980 - $1,450 a week 22 hours ago Benefits On-the-job training Professional development assistance Referral program Qualifications Customer communication Full Job Description Turn Your People Skills Into Your Next Career Move Great customer experiences start with great conversations. We're a fast-growing provider of Verizon products and services, specializing in customer acquisition, sales, and exceptional customer experiences. As we continue expanding throughout the local market, we're looking for ambitious individuals who are excited to build their skills and make a real impact as a Verizon Client Support Associate. As a Verizon Client Support Associate, you'll be at the heart of the customer experience. You'll connect with new and existing Verizon customers, understand their needs, introduce tailored solutions, and help them stay connected with the technology and services that matter most. This full-time opportunity is designed for individuals who are ready to learn and grow. You'll receive hands-on product knowledge, sales training, and ongoing support to help you confidently handle customer questions, identify opportunities, and deliver an exceptional experience as a Verizon Client Support Associate.

Verizon Client Support Associate Responsibilities:

Engage with residential customers to identify their needs and provide tailored Verizon product and service recommendations during the sales consultation Provide caring, courteous, trustworthy, and professional service to Verizon customers directly Confidently troubleshoot and resolve customer service issues while demonstrating empathy and attention to detail Process customers' sales orders on new internet and wireless services Track all sales orders from start to finish to create a seamless customer experience Proactively stay informed on the newest devices, service offerings, and sales promotions to provide accurate and relevant information to better serve the customers' needs

Verizon Client Support Associate Qualifications:

Customer service or sales experience (preferred) Confident in guiding customers toward the best solutions while naturally upselling products that enhance their experience Experienced in building trust with customers and delivering high-quality service that exceeds expectations Technically adept with hands-on experience using smartphones, tablets, and point-of-sale systems

Pay:

$980.00 - $1,450.00 per week

Benefits:

On-the-job training Professional development assistance Referral program

Work Location:

In person