Customer Service Representative

SEAFRIGO - 2.9

Elizabeth, NJ Job Details Full-time $18.77 - $20.51 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Managing customer accounts Customer communication Client inquiry handling Problem-solving Client interaction via phone calls Full Job Description

• Exhibit effective customer service skills.
• Timely and accurate data entry on work orders using NCI.
• Respond to all customer phone calls and emails in a professional matter
• Provide pricing and delivery information
• Resolve shipping/ order entry errors
• Resolve billing issues.
• Communicate to management any issues that would affect the business.
• Listen attentively to customer needs and concerns
• Helping other accounts when needed.
• Various other duties as assigned.
• Fulfill customer orders if there are incorrect shortages.
• Communicate to customers of any shortages or issues via e-mail or telephone.
• Demonstrate effective analytical, problem solving, and decision-making skills (can gather and analyze data and information and draw conclusions).

SEA/IND/FR-US

Job Type:

Full-time Pay:

$18.77 - $20.51 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person