Customer Service Representative

Title Customer Service Representative EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Customer Service Description This position is responsible for servicing customers via phone and emails to provide most current information and problem solving. Respond to customers inquiries via phone and email. Track and trace freight at different customers and locations. Invoicing. Resolve customer issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Work with various steamship lines and/or freight customers release dates. Navigate through systems for problem solving.

Salary:

$21- $25 an hour Position Requirements Phone Skills Microsoft Outlook Microsoft Word Microsoft Excel Customer Service Problem Solving Ability to Multitask Resolving Conflict Phone skills Attention to detail and accuracy Energetic Team oriented Full-Time/Part-Time Full-Time Shift Days Salary Position Customer Service Representative Division East Coast Warehouse & Distr Corp Post Internal Days 0 Created By Kevin Shadiack Number of Openings 2 Number Filled 0 Exempt/Non-Exempt Exempt Hiring Manager(s) Bernadette Jaume Req Number

CUS-26-00012

Open Date 4/28/2026 Location 1140 About the Organization This position is currently accepting applications. Apply Now