Transfer Agent - Per Diem - Varies - Mobile Health

Responsible to assist Critical Care Transfer Nurses in providing safe, efficient, and legal coordination of patient transfers between acute care facilities in a fast-paced, 24/7 call center environment. Answer incoming calls in a timely and professional manner Convey accurate messages to RNs in a timely manner Obtain information to complete an initial intake Make calls to sending/receiving facilities to request/collect face sheets and demographics Send/Received faxes & email Use a variety of office equipment Call and arrange the correct mode of transports for patients Highly proficient in data entry and typing skills Prepare various reports, case audits, and other duties as assigned Assist with training of new hires

Required:

High school Diploma Highly proficient in Microsoft Office applications Highly proficient in typing with accuracy in data entry

Preferred:

Associates or Bachelors Preferred. Call center experience or the equivalent working in a high call volume environment.