Job duties: Learns to perform technical duties involving the review, processing, data entering or recording, and issuance of agency documents in accordance with applicable laws, regulations, policies and procedures. Learns to evaluate, authenticate, and verify information and official documents presented by customers and applicants Provides information to customers regarding department/agency programs and services. Requests information from customers to determine their needs, or purpose of outreach. Verifies the completeness and accuracy of information on forms and applications. Greets customers and answers telephone inquiries; refers the more complex and/or difficult inquiries to a senior level staff member. Learns to compose basic correspondence in response to emails or phone requests from customers or others. Sorts, indexes, and files documents according to established guidelines and procedures. Maintains essential records, reports, and files. Will be required to learn how to utilize various types of electronic and/or manual recording and computerized information systems used by the agency, office, or related units.

Pay:

$20.00 per hour

Work Location:

In person