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Atlanticare
Client Services Representative - SA - Vascular - Galloway
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$45,890 / year median in New Jersey
-19% projected decline
Job Description
Client Services Representative
- SA•Vascular•Galloway Be the First to Apply Job Description
ATLANTICARE
_____________________________________________ROLE DESCRIPTION POSITION SUMMARY
The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.QUALIFICATIONS EDUCATION
High school diploma or equivalent required.LICENSE/CERTIFICATION
EXPERIENCE:
1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, 4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool.REPORTING RELATIONSHIP
This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Benefit Offerings AtlantiCare offers eligible Full-time and Part-time team members the ability to participate inMedical, Dental, Vision, 401(k)/403(b), Life Insurance, Disability and other supplemental benefit programs. QualificationsEDUCATION
High School diploma or equivalent requried.LICENSE/CERTIFICATION
EXPERIENCE:
1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. Apply Now Job Identification100634 Job CategoryAdministrative / Customer Service Job ScheduleFull time Job ShiftDay Pay Range$17.50- $25.