Client Care Coordinator Caring Hearts Support Services LLC Township of Hamilton, NJ Job Details Part-time $23 an hour 1 day ago Qualifications Bilingual Microsoft Excel HIPAA Administrative experience Home care Bachelor's degree Typing Full Job Description Job Summary We are seeking a dynamic and compassionate bilingual Client Care Coordinator to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients and clients, ensuring their experience is seamless, supportive, and positive. Your energetic approach will help foster strong relationships, coordinate care efficiently, and uphold the highest standards of patient confidentiality and service excellence. If you thrive in a fast-paced environment and are passionate about making a difference in people's health journeys, this position offers an exciting opportunity to contribute meaningfully to our community. Duties Manage patient and client communications via phone, email, and in-person interactions with enthusiasm and professionalism Schedule appointments, follow-ups, and coordinate patient care plans Verify insurance information, process billing inquiries, and assist with health insurance documentation in accordance with policy guidelines Maintain accurate and confidential medical records Provide administrative support by updating patient information, managing appointment reminders, and handling correspondence efficiently Educate patients on medical terminology, office procedures, and health policies to ensure clarity and comfort during their visits Collaborate with healthcare providers to facilitate smooth patient flow and timely communication of medical updates or concerns Must be available to attend fairs and other community events. Experience Prior experience working with I/DD or home care agencies is highly preferred Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication tasks Knowledge of health regulation policies related to patient privacy (e.g., HIPAA compliance) and medical record management Experience with medical administrative support tasks such as appointment scheduling, billing, or insurance processing Familiarity with patient management software, Strong customer service skills with the ability to communicate effectively via phone and in person Understanding of medical terminology, health insurance processes, and maintaining strict patient confidentiality Typing skills that ensure quick data entry without compromising accuracy Must be bilingual Join us to be part of a dedicated team committed to providing exceptional client care. Your enthusiasm and expertise will help create a welcoming environment where patients feel valued, informed, and cared for every step of their health journey.

Pay:

$23.00 per hour Expected hours: 25.0 per week

Education:

Bachelor's (Required) Ability to

Commute:

Township of Hamilton, NJ 08691 (Required)

Work Location:

In person