Description:

Process customer orders accurately and efficiently Review orders for completeness and resolve discrepancies Prepare invoices, credits, and related documentation Generate reports and support data analysis needs Create customer-specific pricing and product tags Assist with order tracking, delivery documentation, and workflow management Communicate with customers regarding orders, pricing, invoices, and account questions Collaborate with internal departments to ensure timely and accurate order fulfillment Learn multiple functions within the department to provide backup support when needed Identify opportunities to improve processes and increase efficiency

Requirements:

2+ years of experience in data processing, order entry, customer service, office administration, or related business operations Experience with Microsoft Excel, including formulas and data management Experience working with order management, or business software systems Experience supporting multiple departments or workflows Strong attention to detail and commitment to accuracy Excellent organizational and time management skills Proficient Microsoft Excel skills Ability to learn new systems and processes quickly Professional communication and customer service skills Strong problem-solving abilities Self-motivated and dependable Seasonal Requirements During our peak spring season (approximately 10 weeks), team members may be asked to: Work up to two evenings per week Participate in a rotating weekend schedule Support increased business volume while maintaining accuracy and customer service standards